WeWood Exchange Policy
At WeWood, every piece is handcrafted with care and undergoes a thorough quality check before dispatch.
However, in the rare event that a product arrives damaged or defective, we offer an easy exchange policy.
Exchange Eligibility:
- You may request an exchange within 7 days of receiving your order.
- Exchanges are only applicable for items that arrive damaged or defective.
- Items must be unused, in their original packaging, and accompanied by proof of purchase.
How to Request an Exchange:
- Email us at support@wewood.co.in within 7 days of delivery.
- Share your order number and photos/videos showing the damage.
- Our team will verify and arrange a replacement or exchange at the earliest.
Please Note:
We do not offer returns or refunds for reasons other than damage or defect.
Customized or made-to-order products are not eligible for exchange unless damaged on arrival.
Thank you for choosing WeWood — where craftsmanship meets care.