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Return & Refund Policy

Return & Refund Policy

WeWood Return & Refund Policy

At WeWood, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return and refund process.

Returns:

  • You may return items within 7 days of receiving your order.
  • To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them.

How to Initiate a Return:

  1. Contact our customer service team at support@wewood.co.in within 7 days of receiving your order.
  2. Provide your order number and a brief description of the reason for the return.
  3. Our team will guide you through the return process and provide you with a return shipping label if applicable.

Refunds:

  • Once we receive and inspect your returned item, we will process your refund within 5 to 7 business days.
  • Refunds will be issued to the original payment method used at the time of purchase.

Exclusions:

  • Certain items, such as personalized or custom-made products, may not be eligible for return. Please check the product details before purchasing.

Contact Us: If you have any questions about our return and refund policy, please reach out to our customer service team at support@wewood.co.in.

Thank you for choosing WeWood! Your satisfaction is our priority.